What readers have said:
"The logic and ideas are excellent, and the writing style is easy to understand."

"I just finished a 15 month engagement with a large insurance company where I implemented your Intranet methodolgy...  The site has 1200 users per day (out of 1300 employees at the site), and about 2 million hits per month. Using your methodology was a great key to our success."

"It was the first time ever that I found a book that focuses on the business aspect of developing an intranet, approaching it from an organisational point of view, not from a technical side."

"Thanks for putting Intranet Organization online for the world to use. It has been a great source of information about setting up and administering Intranets and I have learned a tremendous amount from it."

"I just wanted you to know that your article is one of the best I've read anywhere.  I know it was written in 1997, but it still holds true (unlike many of the "trendy" articles that have been written). Thank you for sharing it with the Web community."